Salt + Light Supply Co.

Store Policies

Last updated: October 24, 2026

Salt + Light Supply Co. is a small, Florida-based shop. Every order is packed by hand. Questions about anything below? Email us at support@saltlightsupplyco.com.

Processing and Shipping

  • Processing time: orders ship within 2–3 business days, plus the carrier's transit time. Pre-orders ship around their estimated ship date instead (see Pre-orders below).
  • Shipping: a flat rate of $5.99 per order in the United States, and free on orders of $50.00 or more.
  • International shipping: not available at this time. If you're outside the US, email us and we'll see what we can do.
  • You'll receive an order confirmation by email, and tracking information once your order ships.

Pre-orders

Some designs are sold as pre-orders: we take orders during a set window, then print the whole batch at once.

  • Payment: you're charged when you place the order, like any other order.
  • Order-by date: each pre-order shows the date it closes. Pre-orders close at 11:59 PM Eastern on that date, unless the product page shows a different time.
  • Estimated ship date: each pre-order shows when we expect it to ship. It's our best estimate from the printer's schedule.
  • Your whole order ships together. If your order includes a pre-order and items that are already in stock, everything ships together when the pre-order ships. One order can include pre-orders from only one drop.
  • If we're running late: we'll email you with a new estimated ship date, and you can cancel for a full refund instead of waiting.
  • Canceling: you can cancel a pre-order for a full refund until its order-by date. Cancellations apply to the whole order. After the order-by date your order has gone to print and can't be canceled, but our return policy applies once it's delivered.

Sales Tax

Florida sales tax is added to orders shipped to Florida addresses. It's calculated at checkout from the delivery address and shown before you pay.

Returns and Exchanges

  • Returns and exchanges are accepted within 30 days of delivery.
  • Items must be unworn, unwashed, and have their original tags.
  • Wrong size? Exchanges for a different size of the same design are free.
  • Defective or misprinted item? We'll send a replacement or give you a full refund. You won't need to send the item back.
  • For other returns and exchanges, the customer pays return shipping.
  • Refunds go back to your original payment method within 5–7 business days of our receiving the returned item.

To start a return or exchange, email us with your order details.

Order Changes and Cancellations

  • Orders can be changed or canceled within 2 hours of purchase, before processing begins. Email us as soon as possible. Pre-orders can be canceled until their order-by date (see Pre-orders above).
  • After that, orders can't be changed, but our return policy applies once the order is delivered.